Advisor for Computer Users

— a collection of good-for-nothing answers to absurd questions —

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Troubleshooting: Problems when starting the computer

The computer simply does not start at all.

potential cause solution
You have not switched on the computer. Switch the computer on.
The computer is not plugged into an outlet. Plug the computer into an outlet.
The fuse has blast. Replace the fuse.
There may be a power failure. Wait for the end of the power failure.
The computer is defective. Ask your computer vendor to repair the computer.

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The computer does something but the monitor stays black.

potential cause solution
You have not switched on the monitor. Switch the monitor on.
The monitor is not plugged into an outlet. Plug the monitor into an outlet.
The monitor is not connected to the computer. Connect the monitor to the computer.
The monitor is defective. Ask your computer vendor to repair the monitor.

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The computer doesn't finish booting but prompts you to type something.

potential cause solution
Your computer does not have a graphical user interface. Instead he wants you to type in your commands for him. Tell him what you want him to do by using commands the computer knows.
Your computer has finished the starting procedure and wants you to log in. For the log in procedure you will normally enter your name and a password.
Your computer is password protected. Type the right password. If you do not know the password, look in the manual of the computer or try to guess the password (Good luck!).
Your computer knows multiple operating systems and wants to know which one it should use. Tell him which operating system it should use.

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The computer does not end in an ordinary command prompt but draws pictures on your screen and then waits.

potential cause solution
Your computer has a graphical user interface. Use the graphical user interface to show the computer what you want him to do.

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